Membership Troubleshooting

Some common issues:

I reinstated my membership but don't have access to X

Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org.

I can't log into X

If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help.

I lost/need to replace my key fob

There is a bucket of fobs by the front door. Grab one, there's a number on it.
Log into membership.pumpingstationone.org, click on Edit Profile
Add the new fob # to the RFID Tag field.
Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server.

Authorizations

The big authorizations are available at canvas.pumpingstationone.org. Otherwise search for the specific equipment in this wiki.

Payment Issues

Log into membership.pumpingstationone.org, there will be links to use Stripe. If you run into problems with being asked to pay your subscription/membership over and over, please email info@pumpingstationone.org. Sometimes our membership software (Wild Apricot) doesn't work properly.

ID Checks

Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord.